SHIPPING & RETURNS
SHIPPING POLICY
We want to make sure that our shipping policy is crystal clear, so you can shop with confidence. Feel free to reach out to us if you have any questions or need further information about our shipping methods and costs.
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Domestic USA orders are sent via Standard Shipping ($4.00 rate) with delivery times of approximately 4-6 days once your package begins tracking.
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Orders over $35 receive Free Standard Shipping.
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Free Delivery within 10 miles of Carlsbad 92008 with a delivery time of 2-3 days.
RETURN & EXCHANGE POLICY
At Sustainable Sweets, we want you to be absolutely delighted with your purchase. However, if are dissatisfied with a product, we've got you covered. Our return and exchange policy is designed to give you peace of mind and ensure that you can shop with confidence. Please send inquiries to sustainablesweetsorg@gmail.com within 30 days of receiving the product, and we will do our best to make it right. We are committed to providing you with the sweetest experience, from the moment you browse our products to after you've received them.
Your satisfaction is our priority, and we're here to assist you every step of the way. If you have any questions or need further assistance regarding our return and exchange policy, please don't hesitate to contact us.